Shipping Policy

Effective Date: 01-01-2025

At Norozi.pk, we strive to provide you with a seamless shopping experience. Please review our shipping policy to understand how your orders are processed, shipped, and delivered.

1. Order Processing

  • Orders are processed within 1-2 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed the next business day.
  • You will receive a confirmation email with tracking details once your order is dispatched.

2. Shipping Charges

  • Standard Shipping: [Insert details, e.g., flat rate or free shipping on orders over a specific amount].
  • Express Shipping: [Insert details, if applicable].
  • Shipping charges, if any, will be calculated at checkout based on your location and chosen delivery method.

3. Delivery Timeframes

  • Within Pakistan: Delivery typically takes 3-7 business days after dispatch.
  • International Shipping: Delivery times vary by destination and typically take 7-14 business days. (If applicable, specify international shipping availability.)
  • Delivery times may vary due to unforeseen circumstances such as weather, public holidays, or courier delays.

4. Delivery Locations

  • We deliver to all major cities and towns in Pakistan.
  • For remote areas, delivery may take longer or may be subject to courier availability.

5. Tracking Your Order

  • Once your order is shipped, you’ll receive a tracking number via email or SMS.
  • You can use this number to track your shipment on the courier’s website.

6. Shipping Restrictions

  • We do not ship to P.O. boxes.
  • Some items may have restrictions due to weight, size, or destination. You will be informed if your order cannot be shipped.

7. Lost or Damaged Packages

  • If your package is lost or arrives damaged, please contact us at info@norozi.pk within 48 hours of delivery.
  • For damaged items, include photos of the package and product for faster resolution.

8. Changes to Shipping Address

  • Please ensure your shipping address is accurate at checkout.
  • Any changes to the shipping address after placing an order must be requested promptly by contacting info@norozi.pk.

9. Contact Us

For further assistance with shipping inquiries, please contact us:

Thank you for choosing Norozi.pk. We look forward to delivering quality footwear to your doorstep!

Warm Regards,
The Norozi.pk Team