At Norozi.pk, we strive to provide you with a seamless shopping experience. Please review our shipping policy to understand how your orders are processed, shipped, and delivered.
1. Order Processing
Orders are processed within 1-2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed the next business day.
You will receive a confirmation email with tracking details once your order is dispatched.
2. Shipping Charges
Standard Shipping: [Insert details, e.g., flat rate or free shipping on orders over a specific amount].
Express Shipping: [Insert details, if applicable].
Shipping charges, if any, will be calculated at checkout based on your location and chosen delivery method.
3. Delivery Timeframes
Within Pakistan: Delivery typically takes 3-7 business days after dispatch.
International Shipping: Delivery times vary by destination and typically take 7-14 business days. (If applicable, specify international shipping availability.)
Delivery times may vary due to unforeseen circumstances such as weather, public holidays, or courier delays.
4. Delivery Locations
We deliver to all major cities and towns in Pakistan.
For remote areas, delivery may take longer or may be subject to courier availability.
5. Tracking Your Order
Once your order is shipped, you’ll receive a tracking number via email or SMS.
You can use this number to track your shipment on the courier’s website.
6. Shipping Restrictions
We do not ship to P.O. boxes.
Some items may have restrictions due to weight, size, or destination. You will be informed if your order cannot be shipped.
7. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at info@norozi.pk within 48 hours of delivery.
For damaged items, include photos of the package and product for faster resolution.
8. Changes to Shipping Address
Please ensure your shipping address is accurate at checkout.
Any changes to the shipping address after placing an order must be requested promptly by contacting info@norozi.pk.
9. Contact Us
For further assistance with shipping inquiries, please contact us:
